Can'T Get My License And Need It Badly

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hmilby
Posts: 4
Joined: Fri Dec 04, 2015 8:21 pm

Can'T Get My License And Need It Badly

Post by hmilby » Mon Nov 07, 2016 2:46 pm

I have reset my pass word and tried everything, but it keeps telling me I am not authorized to see this when I try to access our license. Mine personal has expired and I purchased a new one, but I get the same message when trying to access the portal from the link in the email I was sent after purchase. I need this ASAP. Can someone at least get the new license to me, so I can get some work done. Thank you for your help. With over 25 users in our office and this number growing, I need this fixed in order to move forward. Maybe I should just open a new account or something. Very frustrating.

Harold

opacus.jon
Posts: 342
Joined: Mon Jan 03, 2011 6:32 pm

Re: Can'T Get My License And Need It Badly

Post by opacus.jon » Mon Nov 07, 2016 11:46 pm

We believe your issue has been permanently resolved but please contact us if not.

Kimbolaila
Posts: 1
Joined: Tue Nov 22, 2016 2:40 pm

Re: Can'T Get My License And Need It Badly

Post by Kimbolaila » Tue Nov 29, 2016 7:40 am

We also bought new licenses toy our company and having the same issue. Why cant we access the new licenses, its been 6 weeks since emailed about this issue. Can someone please respond or help us with this issue?

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