[Workaround] Cannot find any SugarCRM records

Got a problem with the Opacus Professional SugarCRM Outlook Plugin ? Please post it here
Post Reply
User avatar
opacus.daniel
Site Admin
Posts: 500
Joined: Thu Feb 04, 2010 5:01 pm
Contact:

[Workaround] Cannot find any SugarCRM records

Post by opacus.daniel » Tue Jan 25, 2011 9:19 am

We have recently found an issue that prevents any search results being displayed, the issue is actually with SugarCRM and is linked to roles. if a user does not have the right to "Export" on the selected search modules SugarCRM will return a "no access" error when attempting to search.

To get around this you must enable the "Export" permission on there account.

Post Reply

Who is online

Users browsing this forum: No registered users and 2 guests