Thunderbird Sent & Trash Folder does not sync with suitecrm

Got a problem with the Opacus SugarCRM Thunderbird Plugin ? Please post it here
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Neil
Posts: 1
Joined: Wed Jun 15, 2016 1:19 pm

Thunderbird Sent & Trash Folder does not sync with suitecrm

Post by Neil » Wed Jun 15, 2016 7:46 pm

We are running suitecrm 7.3.2 and installed Opacus standard extension on thunderbird. Our issue, the sent emails and Trash emails are not archive in Suitecrm sent and trash folders. Can you help us where to fix this issue?

Thanks

opacus.jon
Posts: 342
Joined: Mon Jan 03, 2011 6:32 pm

Re: Thunderbird Sent & Trash Folder does not sync with suite

Post by opacus.jon » Fri Oct 21, 2016 11:57 pm

The extension does not nominate folders for archived email, rather it archives emails as distinct records and links to the objects chosen in the extension or found using the auto-archive logic.

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