not responding to search in latest Thunderbird

Got a problem with the Opacus SugarCRM Thunderbird Plugin ? Please post it here
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sueg
Posts: 1
Joined: Thu Jul 28, 2016 10:05 pm

not responding to search in latest Thunderbird

Post by sueg » Thu Jul 28, 2016 10:16 pm

I have Thunderbird ver 45.2.0
Opacus 1.6.1
SuiteCRM Version 7.6.4

Sugar Version 6.5.23 (Build 1061)

I loaded Opacus and see the Send & Archive cube and when I compose and email and click that, and Hit search to the right of the email address filled into the box, No results are found. ON the right side of Opacus Search, I have Leads, Accounts and Contacts checked.
My co-worker has Thunderbird 38.x and save version of Opacus and same CRM instance and the same config options and his DOES search within SuiteCRM for a matching email address to select. Does the current version of Thunderbird work with 1.6.1 Opacus?

Thanks
Sue

opacus.jon
Posts: 342
Joined: Mon Jan 03, 2011 6:32 pm

Re: not responding to search in latest Thunderbird

Post by opacus.jon » Fri Oct 21, 2016 11:54 pm

Yes it should work as expected but sometimes your role configuration in Suite/Sugar can prevent results from being seen.

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