Auto-archive cases doesn't work with not standart case macro

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Nurzhan
Posts: 2
Joined: Fri Oct 21, 2016 11:45 am

Auto-archive cases doesn't work with not standart case macro

Post by Nurzhan » Fri Oct 21, 2016 12:02 pm

Good day!
I'm using:
SuiteCRM 7.6.3
Mozilla Thunderbird 45.4.0
Opacus plugin 1.0.2

Auto-archiving for cases works when case macro is standard: CASE:%1
But when I change case marco to TT#:%1, auto-archiving for cases doesn't work.
I think that plugin search for [CASE:] in email's subject and then put it to necessary case. And when I change case macro, it can't find word CASE in subject.
How can I fix this problem? Where can I change searching condition from CASE to TT in your plugin? Is it possible?

opacus.jon
Posts: 342
Joined: Mon Jan 03, 2011 6:32 pm

Re: Auto-archive cases doesn't work with not standart case m

Post by opacus.jon » Fri Oct 21, 2016 11:50 pm

Good day to you.

The extension should support this, and I've added the functionality to the next version but it needs testing.

If you are happy to test please install the attached version using the "Install from file" menu in Thunderbird's add-on page and let me know how you get on.

Thanks, Jon
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opacustep-master-1.0.3.xpi
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Nurzhan
Posts: 2
Joined: Fri Oct 21, 2016 11:45 am

Re: Auto-archive cases doesn't work with not standart case m

Post by Nurzhan » Wed Oct 26, 2016 3:54 am

Thanks, Jon!
Now, autoarchiving works with case macro TT:. I will continue to test, if I'll find bugs, I tell you.

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