Send+Archive don't work since I updated the plugin

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codersco
Posts: 2
Joined: Fri Nov 11, 2016 3:53 pm

Send+Archive don't work since I updated the plugin

Post by codersco » Fri Nov 11, 2016 3:57 pm

Hi Opacus,

Recently I've upgraded my Thunderbird plugin to SugarCRM v6.2+ Integration for Thunderbird v5+ (Professional). SInce then, the Send+Archive and Send+AutoArchive buttons don't work. Can you help?

I'm using MacOS Sierra, Thunderbird v. 45.4.0 and SuiteCRM v. Version 7.7.5 (Sugar Version 6.5.24).

Best regards,

gosia.

opacus.jon
Posts: 342
Joined: Mon Jan 03, 2011 6:32 pm

Re: Send+Archive don't work since I updated the plugin

Post by opacus.jon » Sat Nov 12, 2016 10:56 pm

Have you disabled/removed the other version of the extension? We would advise removing both, then re-installing the version for v6.2.

codersco
Posts: 2
Joined: Fri Nov 11, 2016 3:53 pm

Re: Send+Archive don't work since I updated the plugin

Post by codersco » Mon Nov 14, 2016 11:10 am

Yes, I've removed all versions I had before, and installed the newest plugin. To be sure, I removed and installed it again, and now the buttons seem to work. Thanks for your help!

gosia.

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