Problems logging in to Sugar from Opacus Outlook plugin

Got a problem with the Opacus SugarCRM Outlook Plugin ? Please post it here
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abr@guldmann.com
Posts: 1
Joined: Tue Apr 19, 2016 1:46 pm

Problems logging in to Sugar from Opacus Outlook plugin

Post by abr@guldmann.com » Tue Apr 19, 2016 2:19 pm

I’m having an issue configuration Opacus PlugIn for Outlook. When we are trying to login in the configurator, and will make a test, I get this error.
" Could not authenticate, please see the log file for more information "
If I use the same credentials to login directly to Sugar, there are no problems.

If I use the admin account, I don’t get any error, but I can’t use the admin, because then the user won’t get his data correct. I have tried with other non-admin accounts, with the same error result.

I have tried with Opacus Plugin 2.2 and 3.0, with same result, and the Sugar version is 6.5.23.
Can anyone help me ?

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