[RESOLVED]HTML Codes Show up on Archived Emails

Got a problem with the Opacus SugarCRM Outlook Plugin ? Please post it here
yatin
Posts: 11
Joined: Wed Jun 02, 2010 2:04 am

Re: HTML Codes Show up on Archived Emails

Post by yatin » Thu May 10, 2012 4:02 am

The issue is that libxml2 v 2.7.x has a bug. This parses the archived emails with garbage value. Need to downgrade libxml2 to 2.6.x version. Download libxml2 rpm file. Run the rpm. On the SugarCRM server just replace the ../common/lib/libxml* (under the sugar installation path) with the version of the libxml (2.6.x) file extracted earlier. Reboot the server.

abarbero75
Posts: 4
Joined: Tue Nov 22, 2011 2:29 pm

Re: [RESOLVED]HTML Codes Show up on Archived Emails

Post by abarbero75 » Thu Jun 21, 2012 12:26 pm

We've been able to fix too, but we did it by upgrading the PHP version to 5.3, instead of messing around with the libxml2 library.

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